A message is more likely to be effective when it has both visual and verbal or written elements, because these components will be dual-coded into the person's memory

Health maintenance organizations cover all services for a fixed fee but control is exercised over which doctors and health facilities a member may use

Indicate whether this statement is true or false.

User stories are different than use cases in what way?

a. Different users identify them b. Differ in identified functions required c. Different focus d. Differ in the amount of detail captured