Sayako decides that she needs some help designing the layout and appearance of her letter. What can she use to quickly and easily create a preformatted document? Once she has written her letter, she needs to send it to many different people. Which Word feature can she use to easily personalize her letter for each individual client?

What will be an ideal response?

Sayako can use a template to create her document. A template is a formatted document that contains placeholder text, which she would replace with her own text and graphics. Using a template would give her letter a professional appearance with little effort. Once she has written her letter, she can use the Word Mail Merge feature to create personalized versions of her letter to send to each of her clients.