A statistician adds all of the test scores for a group of participants and then divides the sum by the number of participants. The result of his calculation is the ____________ of the test scores

A police officer comes to Jane's office to discuss personal safety with the employees. Despite the seriousness of his message, the office laughs and jokes with the employees. Jane nonetheless takes what she learned seriously and begins to pay more attention to her safety. Jane used _________ when receiving the officer's message.

a. peripheral route processing b. central route processing c. the elaboration likelihood model d. compliance

Jaliah wants to play with a certain toy, but every time she tries to reach for it, another child pushes her away. This situation, in which Jaliah's goal is blocked, would best be considered an example of:

a. instrumental aggression b. modeling c. frustration d. assertiveness