A __________ is a memory aid that gives rhyme and reason to lists or other pieces of information

___________: temporary confusion

Fill in the blank(s) with the appropriate word(s).

Margo can't close the window in her office, and a strong wind has come up. She complains to John that her papers are blowing and she can't find a paperweight. John takes the empty stoneware coffee mug from her bookshelf and puts it on top of her papers

to anchor them. Margo has been suffering from ______. a. inadequate means-end analysis c. working backward b. functional fixedness d. noncompensatory modeling