If one of the design goals of a product is that the product be easy to use, then
(a) the user should adopt the designer's conceptual model
(b) the designer should assume that the information needed to operate it is in
the user's head
(c) the designer himself or herself should write the instruction manual
(d) the designer should adopt the users' conceptual model
(e) the designer should assume that he or she represents the typical user
D
Psychology
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