If the prospect's most preferred communication style is reflective, the salesperson should avoid actions that are too informal

The tasks of reviewing and refining the manner in which we have classified risks for the project, determining if there are commonalities across the various risks we have uncovered are performed in the ________ of the project risk analysis and

management model. A) structure step B) ownership step C) define step D) plan step

It is impossible for a single person to be both a leader and a follower

Indicate whether the statement is true or false.