Partial atelectasis of newborn is reported with code _____

When assisting an emotionally challenged patient, you must:

A) speak in quiet even tones. B) be alert to observe actions and behaviors. C) both A and B. D) neither A nor B.

A manual that consists of documented steps and is used to give standardization to routine tasks or structured problems is called a(n) ____________________ manual.

Fill in the blank(s) with the appropriate word(s).