A key component of total quality management is _____

a. everyone in an organization has a customer
b. the organization values everyone
c. doing the job faster
d. all of the above
e. answers a and b

d

Business

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The shipbuilding facility in fifteenth-century Venice resembled ________

A) an auto assembly line B) how Silicon Valley workers design new software C) how handmade sweaters are knitted D) how a chef makes a superb pasta dish

Business

Some federal agencies provide grants, loans, and/or loan guarantees for businesses that meet specific criteria. One of these is the United States ________

A) Small Business Administration (SBA) B) Department of Agriculture (USDA) C) Both of the above D) Neither of the above

Business