A skilled persuader reaches a logical conclusion and supports the message with evidence and reasoning; he or she is using which method of persuasion?

Startling an audience with the extent of a situation or problem invariably catches its

members' attention but discourages them to listen further. Indicate whether the statement is true or false

One of the easiest steps for a problem-solving team is in recognizing the causes of problems

Indicate whether the statement is true or false