Define Organizational Development (OD). List and explain the five most popular OD techniques
What will be an ideal response?
Answer: Organizational Development (OD) is the term used to describe change methods that focus on people and the nature and quality of interpersonal work relationships.
The five most popular OD techniques are:
a. Sensitivity training – It is a method of changing behavior through unstructured group interaction.
b. Team building – These refer to activities that help team members learn how each member thinks and works.
c. Intergroup development – This involves changing the attitudes, stereotypes, and perceptions that work groups have about each other.
d. Process consultation – Here, an outside consultant helps the manager understand how interpersonal processes are affecting the way work is being done.
e. Survey feedback – It is a technique for assessing attitudes and perceptions, identifying discrepancies in these, and resolving the differences by using survey information in feedback groups.
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