A business needs to be responsive to its economic environment but not to its non-economic environment.

Through its dedicated research team, CISCO Systems Inc has developed new value-added business solutions which enable its variant class-II capacitors to provide incremental productivity of 10 to 20 percent over its competitors

This is an example of the solutions to ________ form of solution selling. A) reduce customer costs B) decrease customer risks C) alter corporate culture D) enhance customer revenues E) partnerships

When including external benefits in a request, the writer should avoid the word "you."

Indicate whether the statement is true or false.