Which type of conflict may remain unresolved as it does not have the potential to be resolved quickly and easily?

During a White House ceremony where the President awards the medal of freedom to a distinguished American, the recipient would deliver

a. an acceptance speech b. a speech of dedication c. a speech of tribute d. a speech of introduction

When Steve habitually says "you know" without being aware of his habit, he is exhibiting a part of the _____________ quadrant.

A. open B. hidden C. unknown D. blind