More outgoing and assertive people may not experience much anxiety when anticipating a public speaking situation

Which of the following strategies should be avoided when asking audience members to actively participate in a presentation?

a. Ask questions even if your listeners do nothing more than nod their heads. b. Encourage interaction among audience members. c. Do an exercise or simple game to break up your presentation. d. Tease or badger someone in the audience to alert others that they may be next. e. Invite feedback from your audience during or after your presentation.

The final step in the process of listening is evaluating the message you have decoded

Indicate whether the statement is true or false