Answer the following statements true (T) or false (F)

1.In professional contexts, listening with empathy is important.
2.Choosing never to listen to opposing views ensures that we are ethical listeners.
3.Poor habits rarely restrict someone’s ability to listen.
4.Mindful listening focuses on the payoff of listening instead of the process.

1.true
2.false
3.false
4.false

Communication & Mass Media

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In nonverbal communication, regulators

a. express understood meaning, often replacing or reinforcing words. b. mask meaning, often replacing or reinforcing words. c. manipulate or persuade communication. d. control, encourage or discourage interaction.

Communication & Mass Media

Embracing diversity and exhibiting integrity are traits associated with which of the following?

a. international corporations b. profitable organizations c. innovative corporations d. healthy corporate cultures

Communication & Mass Media