When misunderstandings arise, we are more likely to look at the nonverbal communication.

What is another term for "interpreting" or "reframing?"

a. Empathy b. Sympathy c. Analyzing d. Advising e. All of the above

Indexing your comments and remarks is a way to avoid which of the following word barriers?

A) words are arbitrary B) allness C) static evaluation D) polarization