An employee who provides clerical backup for outside salespersons, runs credit checks, follows up on deliveries, and answer customers' business-related questions is called a sales assistant

The personal needs of the retailer during the early, unprofitable stage of business are paid through _____

a. a bank credit plan b. life insurance loans c. personal savings d. a personal drawing account

In the early 20th century, automobiles were made one at a time by craftsmen who could perform every operation necessary to build the car

Henry Ford decided to limit the number of tasks each worker performed so each person could become expert in his position. With this practice, Ford introduced ________. A) departmentalization B) work specialization C) centralization D) formalization