Claims that have NOT been paid in a reasonable period of time must be investigated by:

A) sending a Health Care Claim Status Request.
B) calling the plan help lines.
C) using the plan's automated voice response system.
D) entering data on a web page provided by the plan.
E) All of the above

E

Health Professions

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"Armoring" is a term often used to describe what process?

a. The thickening of the skin b. Myofascial holding pattern c. Emotional resistance d. None of the above

Health Professions

Who is primarily responsible for working with the dentist to provide educational, therapeutic, and preventive services?

A) Dental hygienist B) Infection-control coordinator C) Dental biller D) Dental administrator

Health Professions