As the cloth content of paper increases and as the sulphite content decreases, the quality of paper increases

Buyer bob and seller sam decided to wait until sam's listing agreement with XYZ real estate agency has expired, to avoid paying a commission. Does the firm have any legal resources?

A. Yes, the listing agent can pursue criminal charges B. Yes, the listing agent can sue Bob under the listing agreement C. Yes, the lsiting agent can sue Sam under the lsiting agreement D. No, the listing agent has no further resources

Discuss how companies are responding to service failures by satisfying customer complaints

What will be an ideal response?