A woman who has given birth to her FIRST child is called __________________, while a woman who has delivered more than one baby is called __________________

Alcohol that has not dried prior to a skin puncture can cause erroneous results for some laboratory tests

Indicate whether this statement is true or false.

Which of the following is the most appropriate response by the medical assistant to the patient's statement, "I am late coming in for my check-up"?

a. Oh, that is okay. b. Why did you not come earlier? c. Why? Are you upset about something? d. Do you think you should have had the check-up before now? e. Many of our patients are late.