Good listeners should do all of the following except ________

A) prepare for a learning experience
B) concentrate on the message
C) keep an open mind
D) stay true to their own opinions

D

Communication & Mass Media

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What is the main objective of Wehr’s Conflict Mapping Guide?

a. Allow parties to the conflict with self-reporting data. b. Provide judges with a better understanding of witnesses. c. Help parties clarify their perspectives on the conflict. d. Provide a roadmap for managing the conflict.

Communication & Mass Media

______ Muslims believe that leadership should be passed down Muhammad’s bloodline.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media