Lillian is __________ when she expresses her regret for forgetting to e-mail her friend Emilio

a) apologizing
b) making small talk
c) using a back-channeling cue
d) demonstrating the maxim of approbation

Answer: a

Communication & Mass Media

You might also like to view...

"Free speech advocates and anti-pornography advocates would probably agree that pornography should not be available to children" This statement represents a speaker's thinking as he/she attempts to __________ for a persuasive presentation on

modifying anti-pornography laws. a. set a reasonable goal b. find common ground c. accept differences of opinion d. only use evidence that supports her point of view e. build personal credibility

Communication & Mass Media

Memorized speaking is another term for extemporaneous speaking

Indicate whether the statement is true or false

Communication & Mass Media