The ________ is the speaker?s objective

Companies should always address any dissatisfaction that customers may have while using their products or services. Not doing so might affect the company's reputation, which in turn will affect the company's productivity

What are companies supposed to do? a) Maintain customer relations b) Maintain employee relations c) Maintain investor relations d) Maintain media relations

One of the functions of discussion is therapeutic

Indicate whether the statement is true or false