In the context of bad-news messages, a(n) _____ might eliminate the need to state the refusal directly because it states what can be done.?

________ are concerned with logic and structure and tends to ignore feelings and neglect relationship building

A. Cooperatives B. Individualists C. Opportunists D. Utilitarians

Which of the following is NOT a factor that increases prepurchase search?

A) high price B) short periods of time between successive purchases C) no past experience D) a socially visible product E) high product involvement