Ed has trouble distinguishing between assertive and aggressive communication. His teacher clarifies the difference by saying:
A. aggressive and assertive communication is basically the same.
B. assertive communication means taking charge of your life without taking advantage of others.
C. aggressive behavior takes advantage of others, so "passive aggressive" behavior is better.
D. assertive behavior means being passive about ones needs, whereas aggressive behavior allows one to meet these needs while also helping others.
B
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You have an employee who is willing to do their job and has the capability to do so. According to Hersey and Blanchard (1988) which type of leadership style should you use?
A) selling B) telling C) participating D) delegating
Darla is giving a speech about improving campus safety. The best way to make this topic relevant to an audience of middle-aged people would be to connect it to
A. the concerns they may have as parents or older relatives. B. their anxieties about how their tax dollars are spent. C. their personal safety if they happen to visit school. D. the general need for a safer society overall.