Which of the following is an example of the challenge of managing personal relationships on the job?
a. Adjusting your work style to interacting with different people in different teams
b. Learning the rules that apply to one's position
c. Experiencing tension between your role as your coworker's friend and your role as his colleague
d. Constraining negative feedback
c. Experiencing tension between your role as your coworker's friend and your role as his colleague
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The classical school of thought, which is still used today in some organizations, emphasizes
a. a high degree of structure, rules, and control. b. the interdependence of an organization and its environment. c. the intrinsic motivation of employees to maintain productivity. d. the effect of enlightening on employees' performance.
Which of the following is NOT an example of a verbal response in the listening process
a) Smiling at the speaker's joke b) answering a speaker's question c) asking for further explanation d) paraphrasing the speaker's message