What is the first thing the phlebotomist should do if the patient faints?

An OEC Technician asks you why you should not overextend the airway when performing a head tilt-chin lift maneuver on a pediatric patient. Which of the following replies would you make?

a. "The pediatric cervical spine is delicate and can be injured if the neck is hyperextended." b. "The tongue of a pediatric patient is proportionally larger and blocks the airway when the neck is hyperextended." c. "The cartilage of the trachea is very soft and can compress if the neck is extended too far." d. "The esophagus in a pediatric patient is very thick and will occlude the airway if the neck is hyperextended."

You have been called to care for an unattended 6-year-old girl who has vomited once and is complaining of mild abdominal pain. When you are performing the physical assessment and obtaining a SAMPLE history, which of the following approaches would be considered most appropriate?

a. Asking her questions that can be answered with a "yes" or "no" b. Standing above her and smiling while you ask questions c. Allowing her to play with your stethoscope before listening to her lungs d. Using "baby talk" when asking her questions about her pain