All of the following are recommended ways to collect information about audiences EXCEPT 

A speaker's character is the most important component of speaker credibility

Indicate whether the statement is true or false

What is the similarity between the complete participant and the complete observer roles?

a. The researchers distance themselves from the research process b. The participants are unaware they are being observed c. The researcher is an active member of the community d. There are no commonalities between these two roles.