When we react to someone by assuming he or she is a representation of a generalization, we

Which dimensions are critical in influencing the communication climate?

a) Openness and cando b) Performance goal and candor c) Participative decision making and performance goal d) Quality service and openness

Jacob was watching a new documentary about the assassination of JFK. He was trying to evaluate the accuracy of the information about the secret service's involvement in this tragedy. Jacob was informational listening

Indicate whether the statement is true or false