Lydia needs people to help her by signing a petition. She can increase her chances of receiving help by

a. making herself look more attractive.
b. invoking empathy by noting she is in a bind because she waited until the last minute.
c. first putting potential helpers in a self-focused negative mood.
d. making her requests over the telephone rather than in person.

a

Psychology

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According to Carl Rogers, the problem facing all humans is that we too often receive unconditional positive regard, so we never learn to take responsibility for our actions

a. true b. false

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Which is an example of a well-designed object for which ordinary users have well-

articulated schemas about its use? (a) a mainframe computer (b) a book (c) a VCR (d) a programmable microwave oven (e) none of the above

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