Legally, what percentage of discount can be given for payments made in full?

Which of the following statements about good manners is most correct?

A) Rules of good manners vary in different societies. B) Rules of good manners are fairly universal globally. C) Rules of good manners do not change over time. D) Rules of good manners are based on human instinct.

An empathetic attitude:

A) is often offensive to the patient. B) puts you in your patient's shoes. C) will put your patient at ease quickly. D) allows you to feel sorry for the patient.