John and Denise Bittner suggest that crisis situation interviews should NOT be prolonged.

What are the best ways to polish your delivery?

What will be an ideal response?

A form of nonlistening that involves perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited is:

A) ?defensive listening. B) ?pseudolistening. C) ?selective listening. D) ?ambushing. E) ?literal listening.