Cho just started a job in Human Resources and must present information to her new coworkers about retirement plans. Her listeners, who don't know much about her or about the

All of the following are basic modes of speech presentation EXCEPT _____

A. impromptu or ad lib mode B. extemporaneous mode C. major point mode D. manuscript mode

Effective attention getters should be which of the following?

A) brief, relevant, and practiced B) interesting and appropriate C) all of the above D) none of the above