Any interruption of normal network traffic that reduces or halts the flow of data on a network is called a(n) _________________________.

To find the meaning of an acronym like ROM, you would use ________

A) Microsoft Support B) New York Times Learning Network C) Webopedia D) Chicago Tribune Learning Network

Mail merge is used most frequently to create:

A) form letters. B) envelopes. C) a directory. D) e-mail messages.