A tripartite arbitration board is composed of ________ and a neutral member who serves as chairperson
a. members of the NLRB and an equal number of members of the Federal Labor Relations Authority
b. members of the Federal Labor Relations Authority and an equal number of members selected by management
c. members selected by union and an equal number of members of the NLRB
d. members selected by management and an equal number of members selected by union
d
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The productive potential of a company's employees' knowledge, experience, and actions is known as its ______ capital.
Fill in the blank(s) with the appropriate word(s).
Which of the following is NOT mentioned in the text as a method used to improve response rates?
A) prior notification B) incentives C) follow-up D) personalization E) All of these methods are used to improve response rates.