Conscious competence is the level of intercultural communication competence at which communication goes smoothly but is an unconscious process.

A claim of value can be described as

a. asserting that a given state of affairs exists or that something is indeed the case. b. asserting the intrinsic worth of a belief or action in question. c. recommending a course of action of which you want the audience to approve.

One study indicates that those in organizational leadership roles spend about __________ of the average workweek communicating.

A. 25 percent B. 40 to 50 percent C. 75 percent D. 80 to 90 percent