A method of winning an argument by inflicting psychological pain is verbal

A) assertiveness.
B) nonassertiveness.
C) aggressiveness.
D) argumentativeness.

Answer: C

Communication & Mass Media

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Increasingly employers use which process to streamline job candidate screening?

A. eliminating educational requirements as an unfair barrier to employment B. randomly selecting potential candidates to ensure fairness C. using computers to scan resumes for key qualifications D. eliminating interviews and relying solely on resumes

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In public speaking settings, much information is lost. What should be the main reason for this problem?

A. Distracting noises B. Loud noise C. Variation in the pitch D. None of the above

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