You must take care to ensure that your customers' personally identifiable and payment information is transmitted securely across a payment gateway and is secure from hackers who might breach your Web site.

The root directory in the file system of a digital camera that contains a series of subdirectories containing digital images is ________

Fill in the blank(s) with the appropriate word(s).

The author says that he prefers to use examples from excellent products with minor flaws because you can learn more from looking at good examples than bad ones. Do you think this is true?

What will be an ideal response?