When you use a chart as a visual aid, you should include every single detail of the process or concept.

The statement, "As long as I win, I don't care if you win or lose" is an example of which approach to negotiation?

A. Win-win B. Win-lose C. Win D. Win-win or no deal

__________means using the language that adapts to the needs, interests, knowledge, and attitudes of the listeners, and avoiding language that alienates the audience.

a. Identifying similarities b. Adapting to the occasion c. Speaking appropriately d. Completing the speech process