Organizational Culture Theory describes and predicts
a. the interactions between someone communicating on behalf of an organization with an individual who is external to the organization.
b. interactions with people who have little or no official authority over one another but who just work together to accomplish the goals of an organization.
c. how shared symbols, beliefs, values, and norms affect the behavior of people working in and with an organization.
d. how the quality of customer relationships affects the financial health of a business and employee job security.
e. the type of relationship characterized by the formal authority one person has over another person's work and behavior.
c
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One of the best ways to avoid falling into the trap of plagiarism is to start work on your speeches well before they are due.
Answer the following statement true (T) or false (F)
If your audience analysis determines that your listeners will probably disagree with you on an important point, it is helpful to
A. try to build up goodwill with the audience early in the speech before raising the controversial point. B. focus on the issue in question to help your audience understand your point of view. C. raise the controversial point early in your speech, then work on rebuilding goodwill with the audience during the rest of your presentation. D. focus on your points of agreement to help them see past the disagreement.