Routine business messages ________
A) require you to persuade your audience
B) necessitate thinking about how to prevent your audience from being upset
C) can be very lengthy and quite complicated
D) are never challenging to write
E) require that you be clear, complete, and respectful
Answer: E
Explanation: E) Routine business messages simply require that you be clear, complete, and respectful. However, meeting just these requirements can be challenging.
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A corporate consultant concludes that a Disney business unit deserves heavy investment because three of its four product lines are highly profitable and have high market share
Which of the following, if true, most undermines this conclusion? A) The product lines making high profits sell goods with lower prices than the goods sold by the product lines making lower profits. B) The product lines making high profits are in high-growth industries. C) The sales volume of the product line making lower profits is significantly higher than the sales volumes of any of the other product lines in the business unit. D) The corporate consultant specializes in analysis but has never personally sold any of the products sold by the business unit. E) Matrix models take market share into account when evaluating the potential of business units.
Jerry Schneider was able to amass operating manuals and enough technical data to steal $1 million of electronic equipment by
A) scavenging. B) skimming. C) Internet auction fraud. D) cyber extortion.