What are telenovelas?

Which is the "I" language that leads to more trust and cohesiveness in groups?

a) Descriptio b) Problem orientation c) Spontaneity d) Evaluation

Jake started his talk by explaining that he understood how the audience felt because he had also gone through a life-threatening illness as a child. What purpose does his introduction serve?

A. gaining attention B. creating a favorable response toward the topic C. creating a favorable response toward the speaker D. clarifying the purpose of thesis