The term ________ is used to describe how well a process makes units within design specifications (or tolerances)

Which of the following is an advantage of offshoring?

A) Hidden costs and risks are rarely involved in offshoring. B) U.S. firms can charge lower prices through offshoring. C) Offshoring is the best way to improve business agility. D) Information risks are low when offshoring services. E) Offshoring is the best way to increase customer responsiveness.

Service items in QBP are used to:

A) invoice labor costs. B) invoice cost of goods. C) store the service sale price. D) only A and C