One goal of a feedforward interview is to think about ways that an employee's skills can be used to make further improvements in the future

Which of the following is NOT a potential shortcoming of the telephone survey?

A) The respondent cannot be shown anything. B) It does not permit the interviewer to make various face-to-face judgments and evaluations. C) It does not permit a high quality sample. D) It does not allow for the observation of body language, facial expressions, or eye contact. E) There is an increased use of answering machines

Which of the following pricing strategies charges the same price plus freight to all customers, regardless of their location?

A) basing-point pricing B) freight-absorption pricing C) FOB-origin pricing D) zone pricing E) uniform-delivered pricing