A computer lab is an example of a(n) ________ type of network.

A user calls the helpdesk because a solution that was previously suggested by another technician did not solve the user's issue. Which of the following is the MOST appropriate response?

A. "Please hold while I transfer you to the previous technician, so a proper solution can be met." B. "Please explain the issue and I will work to resolve it." C. "My supervisor is the appropriate person to speak with about your issue." D. "Let me help you to resolve this issue, since that technician does not know how to fix it."

Data are recorded on and later retrieved from the disk via a conducting coil named the _________.

Fill in the blank(s) with the appropriate word(s).