Personal characteristics are more important than personal accomplishments in group-focused societies

Web analytics is the process of analyzing the following, except:

A) where consumers went on a brand's website B) what consumers did within the website C) how the individual feels about the website D) what other sites were visited by the individual

Brand infringement issues become more complex when a brand is so well established that it may be considered a generic term, such as Kleenex

Indicate whether the statement is true or false