Using an airline example for competitive priorities, the process capability of handling service needs of all market segments and promotional programs would be best described by:

In order to avoid a real estate commission, a buyer and seller agree to wait until after the listing before entering into a sales contract. Could the listing broker be awarded a commission by courts?

A. Yes, if the broker could prove collusion. B. Yes, but the fee would be subject to negotiation. C. No, the listing expired. D. No, the closing would occur after the listing period.

Which of the following is true with regard to the product/expansion grid?

A) It classifies SBUs into four distinct categories. B) It is a useful device for identifying growth opportunities. C) It helps companies analyze their internal strengths and weaknesses. D) It functions on the premise that firms should downsize to regain market share. E) It is a useful device for segregating customers into distinct categories.