In the early 2000s, public discourse shifted from ________ to ________ as pluralism and equality became more important.

a. empathy; intention
b. multiculturalism; diversity
c. dominant culture; subordinate culture
d. interaction management; task management

b. multiculturalism; diversity

Communication & Mass Media

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Collecting data is strictly tied to the amount of time and money you have in your budget

Indicate whether this statement is true or false.

Communication & Mass Media

As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in:

A) ?defensive listening. B) ?pseudolistening. C) ?selective listening. D) ?ambushing. E) ?literal listening.

Communication & Mass Media