Medical conditions or complications that patients develop during inpatient hospital stays and that were not present at admission are called __________

One of the most effective alternate dispute resolutions techniques is:

A) counseling by social workers. B) mandatory EAP referral. C) peer mediation. D) None of the above

Another name for an automated routing unit for the telephone is ____________

a. answering service b. voice mail c. answering system d. posting information on the office door