Sometimes our self gets in the way of effective listening. Explain the concepts of egocentrism, defensiveness, experiential superiority, and personal bias by telling how each obstructs effective listening.

A combination of your general purpose, your audience, and your objective is called the __________.

Fill in the blanks with correct word

Groups in which members complete most or all of their work without meeting face-to-face are called ________.

Fill in the blank(s) with the appropriate word(s).