Start every callback to the patient by identifying yourself, and then ask to speak to the patient. You should NOT indicate ________ you are calling until you have the patient on the telephone line.

Once the union has been certified as the exclusive bargaining agent, employees represented by the union cannot individually agree with the employer regarding the wages and working conditions. Is this statement true or false?

A) True B) False

When a neuron generates an electrical impulse, it first sends the signal:

A) along its axon to the axon terminal. B) to the cell's nucleus via a dendrite. C) via neurotransmitters at the synapse. D) to the cell's dendrites simultaneously.